All Systems Operational

Uptime over the past 90 days. View historical uptime.
PEAK 15 Systems Operational
Beacon and Webforms Operational
PEAK 15 Systems Application and Iframes Operational
Stripe Operational
Cybersource Operational
Sign On Page Operational
Password Reset Operational
Sandbox Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

2026 August Hotfix 03 Sep 10, 2026 20:00 - Sep 11, 2026 00:00 PDT

We will be deploying a performance improvement hotfix this evening.

Start: 9/10/2026 @ 20:00 PDT
End: 9/11/2026 @ 00:00 PDT

No downtime is expected. However, customers may experience brief periods of reduced system performance while the update is deployed and verified.
Posted on Sep 10, 2026 - 10:21 PDT

Sep 10, 2026

Yellow - Performance Degradation
Resolved - This incident has been resolved.
Sep 10, 10:11 PDT
Monitoring - Response times are back to normal. We will continue to monitor the system to ensure stability.
Sep 10, 09:09 PDT
Investigating - System monitors are currently showing higher than usual response times, but no errors. We are currently working on restoring normal system behavior. We will update this page once root cause is determined.
Sep 10, 09:02 PDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

2026 August Hotfix 02
Completed - The scheduled maintenance has been completed.
Sep 3, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 17:00 PDT
Scheduled - We are providing a further hotfix to Booking 2.0.

Start: 9/3/2026 @ 17:00 PDT
End: 9/3/2026 @ 23:00 PDT

No downtime is expected. However, customers may experience brief periods of reduced system performance while the update is deployed and verified.
Sep 3, 11:38 PDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Orange - Partial Outage
Resolved - This incident has been resolved.
Sep 1, 08:51 PDT
Update - We are continuing to monitor for any further issues.
Aug 31, 23:27 PDT
Monitoring - The root cause has been identified for the CPU saturation which is being addressed now.
Aug 31, 21:44 PDT
Identified - We are investigating CPU saturation on one of our web application servers. The problematic server has been removed from the load balancing configuration until root cause is determined.
Aug 31, 17:57 PDT
Investigating - We are currently investigating an issue causing intermittent service disruptions for some users.

Our team is actively working to identify the cause and restore full stability. We will provide updates here as more information becomes available.

Thank you for your patience while we work to resolve this issue.
Aug 31, 17:44 PDT

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Red - System Down
Resolved - Beacon API Service Disruption — Resolved

Between approximately 8:35 AM and 8:45 AM PDT on August 29, the Beacon API experienced a service disruption affecting customer integrations that rely on Beacon.

Our team identified the issue as a configuration change that prevented the Beacon application from successfully accessing required authentication credentials. The issue was corrected, and Beacon API service was fully restored by approximately 8:45 AM PDT.

We have confirmed that the API is operating normally. We are reviewing the change that caused the disruption and will take appropriate steps to help prevent a recurrence.

We apologize for the interruption and any impact it may have caused.
Aug 29, 08:52 PDT

Aug 28, 2026

2026 August Hotfix 01
Completed - The scheduled maintenance has been completed.
Aug 28, 21:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 18:05 PDT
Scheduled - We will be deploying a hotfix to add full support for group associations when interfacing with the Beacon API.

This hotfix will go out on the following date and time:

Start: 8/28/2026 @ 18:00 PDT
End: 8/28/2026 @ 21:00 PDT
Aug 28, 18:04 PDT

Aug 27, 2026

Important Maintenance Announcement!
Completed - The scheduled maintenance has been completed.
Aug 27, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 18:00 PDT
Update - Scheduled Maintenance Rescheduled – August 27

Due to an unexpected change in personnel availability, we are rescheduling tonight’s planned maintenance to tomorrow evening, Thursday, August 27.

This change will ensure that the appropriate technical resources are available to complete the maintenance safely and minimize the risk of disruption.

The updated maintenance window is:

Date: Thursday, August 27, 2026
Time: 6:00 – 6:30 PM PDT

We apologize for the short notice and any inconvenience this change may cause. Thank you for your understanding.
Aug 26, 17:57 PDT
Scheduled - We will be performing scheduled maintenance on our hosted platform

During this maintenance window, customers may experience brief interruptions when signing in or accessing the application. We do not expect any data loss, and no action is required from customers.

This maintenance is part of ongoing infrastructure improvements intended to maintain the reliability and supportability of the platform.

We will monitor the environment throughout the maintenance and confirm normal service once the work is complete.

Thank you for your patience.
Aug 25, 14:04 PDT
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