Yellow - Performance Degradation
Update - Performance appears stable. We will continue to monitor throughout the night.
Sep 14, 2026 - 02:28 PDT
Monitoring - We have restarted the services showing signs of degradation, and performance has returned to normal. We are monitoring the environment to confirm continued stability.
Sep 14, 2026 - 02:18 PDT
Investigating - We are experiencing further intermittent slowness currently affecting Dynamics. This appears to be secondary performance issue resulting from the high-volume background activity identified in the original incident. While the original activity has been contained and CPU utilization has improved, the resulting impact on the shared environment has not fully cleared.

We are continuing to monitor and investigate the secondary issue and will provide further updates as recovery progresses.
Sep 14, 2026 - 02:11 PDT
Uptime over the past 90 days. View historical uptime.
PEAK 15 Systems Operational
Beacon and Webforms Operational
PEAK 15 Systems Application and Iframes Operational
Stripe Operational
Cybersource Operational
Sign On Page Operational
Password Reset Operational
Sandbox Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 14, 2026

Yellow - Performance Degradation
Resolved - Performance has returned to normal following containment of the high-volume background activity affecting shared platform resources.

The containment was successful, and we have confirmed that services are operating normally. We will continue monitoring the environment for any recurrence or further impact.
Sep 14, 01:36 PDT
Monitoring - We have identified the likely root cause as a high-volume background processing activity that placed sustained demand on shared resources within our multi-tenant environment.

The activity has been contained, and system performance has improved. We are continuing to monitor the remaining processing backlog as it clears. Temporary CPU spikes may occur while queued work is completed, but these spikes are intermittent and are not currently resulting in sustained service degradation.
Sep 14, 01:04 PDT
Investigating - System monitors are currently showing higher than usual response times, but no errors. We are currently working on restoring normal system behavior. We will update this page once root cause is determined.
Sep 14, 00:16 PDT

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

2026 August Hotfix 03
Completed - The scheduled maintenance has been completed.
Sep 11, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 20:00 PDT
Scheduled - We will be deploying a performance improvement hotfix this evening.

Start: 9/10/2026 @ 20:00 PDT
End: 9/11/2026 @ 00:00 PDT

No downtime is expected. However, customers may experience brief periods of reduced system performance while the update is deployed and verified.
Sep 10, 10:21 PDT

Sep 10, 2026

Yellow - Performance Degradation
Resolved - This incident has been resolved.
Sep 10, 10:11 PDT
Monitoring - Response times are back to normal. We will continue to monitor the system to ensure stability.
Sep 10, 09:09 PDT
Investigating - System monitors are currently showing higher than usual response times, but no errors. We are currently working on restoring normal system behavior. We will update this page once root cause is determined.
Sep 10, 09:02 PDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

2026 August Hotfix 02
Completed - The scheduled maintenance has been completed.
Sep 3, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 17:00 PDT
Scheduled - We are providing a further hotfix to Booking 2.0.

Start: 9/3/2026 @ 17:00 PDT
End: 9/3/2026 @ 23:00 PDT

No downtime is expected. However, customers may experience brief periods of reduced system performance while the update is deployed and verified.
Sep 3, 11:38 PDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Orange - Partial Outage
Resolved - This incident has been resolved.
Sep 1, 08:51 PDT
Update - We are continuing to monitor for any further issues.
Aug 31, 23:27 PDT
Monitoring - The root cause has been identified for the CPU saturation which is being addressed now.
Aug 31, 21:44 PDT
Identified - We are investigating CPU saturation on one of our web application servers. The problematic server has been removed from the load balancing configuration until root cause is determined.
Aug 31, 17:57 PDT
Investigating - We are currently investigating an issue causing intermittent service disruptions for some users.

Our team is actively working to identify the cause and restore full stability. We will provide updates here as more information becomes available.

Thank you for your patience while we work to resolve this issue.
Aug 31, 17:44 PDT

Aug 31, 2026

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